Conversion Optimization Tactics for the DIY Testing Era
Hands-on conversion optimization tactics for 2011, now that tools like Optimizely and Visual Website Optimizer let marketers run tests without a developer.
Conversion optimization stopped being a developer’s job sometime in the last year. Tools like Optimizely and Visual Website Optimizer, both launched in 2010, let a marketer set up a test through a visual editor and get it running the same afternoon, without waiting for engineering time. That shift matters because it means the bottleneck is no longer technical, it’s knowing what to test. This guide covers the tactics that tend to move the needle.
Start with the page that’s losing you the most money
Not every page deserves equal attention. Rank your pages by traffic multiplied by how far they are from your best-performing conversion rate, and you’ll usually find one or two pages responsible for most of your lost revenue. That’s where testing time pays off fastest, not on the page that already converts well.
Tactic one: cut your form down to what you need
Every additional field on a signup or checkout form is a chance for someone to give up. Look at each field and ask whether you need it now or could collect it later. Businesses that trim forms to the essentials routinely see meaningful gains in completed signups, simply because fewer people quit halfway through.
Tactic two: put your strongest proof where the doubt happens
Trust signals, reviews, guarantees, security badges, only work if they show up at the moment someone is hesitating, usually right before a purchase button or at the top of a pricing page. Scattering them everywhere dilutes the effect; placing them exactly where doubt peaks is what changes behavior.
Tactic three: match your page to the promise that brought people there
A visitor arriving from an ad about free shipping who lands on a page that doesn’t mention shipping at all will bounce, even if the offer is technically still available further down. Message match, keeping the headline and offer on the landing page consistent with whatever got someone to click, remains one of the most reliable levers available and one of the easiest to get wrong.
Tactic four: test one real change at a time
It’s tempting to redesign a whole page at once, but that makes it impossible to know which change mattered. Isolate one variable, a headline, a button color and label together, a form length, run it to a real result, then move to the next. Slower, but you learn something you can reuse elsewhere on the site.
Tactic five: don’t call a test early
The visual testing tools make it easy to check results daily, which makes it just as easy to end a test the moment it looks good. Resist that. Let a test run long enough to cover a full weekly cycle of traffic and reach a result you’d trust with real budget behind it, not just a result that happens to look favorable on day three.
Making this a habit, not a project
The businesses seeing compounding results from conversion optimization this year aren’t running one big test and stopping. They’re treating it as a standing part of how the site gets improved: a running list of hypotheses, one test live at a time and a habit of writing down what each result taught them before moving to the next page.
Keep exploring: browse more Marketing Analytics guides, see everything we published in 2011 or check out the Digital Business Marketing Awards.