Marketing Automation in 2023: AI Drafting and CRM Sync
An operational playbook for running marketing automation across channels in 2023, from lead scoring and CRM sync to AI drafting without losing brand voice.
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An operational playbook for running marketing automation across channels in 2023, from lead scoring and CRM sync to AI drafting without losing brand voice.
Nine concrete marketing automation tactics that held up in 2021, from cart abandonment flows to CRM-triggered sales handoffs, without the generic filler.
A snapshot of the marketing automation landscape in 2021, as e-commerce-driven platforms grew fast and visual, no-code workflow builders became the default.
Marketing automation lets a small team send timely, relevant messages at a scale no one could manage by hand. Here is what to automate first and traps to avoid.
How GDPR, Adobe's acquisition of Marketo and the shift toward behavior-triggered messaging reshaped marketing automation in 2018.
The developments that mattered in marketing automation in 2016: ABM going mainstream, predictive scoring tools maturing and Marketo going private.
A playbook for layering account-based marketing onto automation in 2016, when platforms added account scoring and engagement tracking on top of lead automation.
An operational playbook for running marketing automation in 2015, when tools for small teams made scoring, lifecycle stages and closed-loop reporting work.
Ten marketing automation tactics that were working in 2015, when tools like Mailchimp and ActiveCampaign brought automation to teams too small for Marketo.
How marketing automation went from a niche enterprise tool to a category worth acquiring, tracing Eloqua's 1999 founding through the deals that defined 2012.
A step-by-step guide to standing up a marketing automation program in 2012, from choosing a platform sized to your team to building your first nurture campaign.